Frequently Asked

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Frequently Asked Questions

Do I need to see an MDWL physician to follow the program?

The short answer to this is no. This website is designed to provide you with the information to follow the program on your own. You simply sign up and start working through the courses to learn the information you need to get started. Of course if you have any health concerns, we ask that you consult with your own health care provider if you are not seeing one of our physicians. There may be issues with your health which will require monitoring throughout the process and this is best done with a trained health care professional. This is explained more fully in the first course under “why do weight loss programs have a disclaimer”.

Can I find out more about the program before I sign up?

Feel free to browse through our home page. There you will find a number of blog posts that give you a little bit of an idea about the type of content you will find once you have subscribed to the  website. You can also check out the following video which gives you an overview of what you will find and how to navigate through the website.

Is there a long term commitment if I sign up?

No, you are able to use the program for as long as you need it.  There is no long term commitment and you can cancel at any time. Think of it as if you are reading a book…once you have finished the book, you put it away. Maybe you come back to it later and go through things again to refresh your knowledge or look something up that you forgot. Just like a book, if you are done going through all the course material and you feel you have gained the knowledge you need, you can cancel your membership. Our goal is to allow you to use this tool in any way that works for you. Maybe you breeze through everything in a month, maybe, like some, you’re still working on it in a few months. Whatever works for you!

How do I cancel my membership?

You are able to cancel your membership at any time. Please note that once you cancel, your access to the site will immediately be restricted. To cancel or change your membership, follow this link

What do I do if I have a question to which I cannot find an answer?

Feel free to use our contact us page to send an email to our team. We do our best to answer all emails within 2 business days.

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